Palo Alto Health Labs
Service · Compliance

HIPAA Compliance Consulting for Software Teams

Guidance and verification for teams that handle protected health information: where you stand against the Security and Privacy Rules, what to fix first, and independent confirmation that the controls you describe are the controls you run.

In short: Palo Alto Health Labs, led by Mike Hittle, PhD, provides HIPAA compliance consulting. Guidance and verification for teams that handle protected health information: where you stand against the Security and Privacy Rules, what to fix first, and independent confirmation that the controls you describe are the controls you run. For this service, the format is assessment plus remediation support, typically 2–4 weeks for the assessment, delivered as gap report, policies, verification memo.

Format
Assessment plus remediation support
Typical length
2–4 weeks for the assessment
Delivered as
Gap report, policies, verification memo
Best for
Pre-launch and pre-enterprise sale

Who is HIPAA compliance consulting for?

Startups facing their first health-system or enterprise security questionnaire, teams that inherited a product with no compliance record, and research platforms moving from IRB-covered use to commercial use. We are engineers who have built HIPAA-covered systems, so the advice is specific to software rather than generic policy.

What does HIPAA compliance consulting include?

How does a HIPAA compliance consulting engagement run?

  1. Scope and evidence requestConfirm systems in scope and collect architecture, policies, vendor list, and access.
  2. AssessmentInterviews with engineering and leadership, configuration review, and a read of the code paths that handle PHI.
  3. Findings and roadmapA risk-rated report with a sequenced remediation plan and effort estimates.
  4. VerificationRe-test after remediation and a written verification memo.

HIPAA vs. SOC 2 vs. HITRUST vs. ISO 27001

Security questionnaires from health systems and payers mix these four together, but they are different things. HIPAA is a law you must follow if you are a covered entity or business associate. The other three are voluntary frameworks that buyers use as evidence you follow good security practice. None of them is a "HIPAA certification": HHS does not certify or endorse HIPAA compliance.

FrameworkWhat it isRequired by law?Who asks for itWho assesses itOfficial source
HIPAA Privacy, Security and Breach Notification RulesFederal rules for protecting PHI, including administrative, physical and technical safeguards for electronic PHIYes, for covered entities and their business associatesEvery covered entity you handle PHI for, through a Business Associate AgreementNo certification. HHS Office for Civil Rights enforces through investigations and audits; you document your own risk analysisHHS Security Rule
SOC 2An attestation report on controls relevant to security, availability, processing integrity, confidentiality and privacyNo, voluntaryEnterprise customers and their procurement teams, in and outside healthcareAn independent CPA firm, as a Type 1 (design at a point in time) or Type 2 (operation over a period) reportAICPA SOC 2
HITRUSTA certifiable control framework (the HITRUST CSF) that maps HIPAA, NIST and other standards into one set of requirementsNo, voluntaryHealth systems and payers, especially for vendors with broad PHI accessHITRUST-authorized external assessors, with HITRUST issuing the certificationHITRUST Alliance
ISO/IEC 27001The international standard for an information security management system (ISMS)No, voluntaryInternational customers and partners, especially in EuropeAn accredited certification bodyISO 27001

How we sequence it for most early-stage teams: get HIPAA right first because it is the legal floor, then pick SOC 2 or HITRUST based on which one your target customers ask for. A well-built HIPAA program produces most of the evidence either audit needs. For the HIPAA safeguards in an app and the HIPAA vs. FTC question, see healthcare mobile app development; for HIPAA-eligible cloud services and BAAs, see healthcare software architecture.

State consumer health data laws

If you collect health data directly from consumers and are not a HIPAA covered entity or business associate, state law may cover you anyway. Several states now regulate "consumer health data" in ways that reach wellness apps and wearables. The main ones to check:

These summaries are a starting map, not legal advice. Thresholds, definitions and exemptions differ by state, so we scope the technical controls (consent capture, data maps, deletion, vendor contracts) and work alongside your privacy counsel on the legal reading.

Frequently asked questions about HIPAA compliance consulting

Is this a HIPAA certification?

There is no official HIPAA certification. What we provide is an independent assessment and a verification memo stating what we reviewed and what we found, which is what customers and partners actually ask for.

Do we need a BAA with you?

Only if exposure to PHI is unavoidable. We work from read-only access and de-identified or synthetic data wherever possible, and we sign a Business Associate Agreement before any PHI is involved.

How does this relate to SOC 2?

HIPAA is a legal requirement for covered entities and business associates; SOC 2 is an audit standard customers may demand. The controls overlap heavily, so we map the HIPAA work to SOC 2 criteria and tell you how far you are from an audit.

Is SOC 2 or HITRUST required for HIPAA compliance?

No. HIPAA is the legal requirement; SOC 2 and HITRUST are voluntary. Customers often ask for one of them as evidence of your security program, so the choice depends on who you sell to. Health systems and payers ask for HITRUST more often; general enterprise buyers usually ask for SOC 2.

Does HIPAA apply to a consumer wellness app?

Only if the app is run by, or on behalf of, a HIPAA covered entity such as a provider or health plan. A direct-to-consumer app usually is not covered by HIPAA, but state consumer health data laws such as Washington's My Health My Data Act and federal FTC rules can still apply.

Which state laws cover consumer health data outside HIPAA?

The main ones to check are Washington's My Health My Data Act (RCW 19.373), Nevada SB 370, Connecticut's CTDPA consumer health data provisions and California's Confidentiality of Medical Information Act. Each has its own definitions and exemptions, so map your data flows against each state where you have users.

Related services

Scope it in 30 minutes

Book a scoping call and we'll name the smallest engagement that moves you forward. Most teams start with the fixed-scope Initial Audit.

Book a 30-min scoping call

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